Legal

Privacy Policy

Last updated: 28 October 2026

This policy explains how Nonside Limited, trading as Nonside Jewellery ("we", "us", "our"), collects and uses your personal information when you use this website or contact us. We handle your information in line with the UK GDPR and the Data Protection Act 2018.

Who we are

Nonside Limited, a company registered in England and Wales. We are the data controller for the information described here.

What we collect

We only collect what you choose to send us through our forms or by email:

Contact enquiries: your name, email address, phone number (if given), what you'd like to do, and your message.
Valuation requests: your name, email, phone (if given), and details of your watch, such as brand, model, year, condition, box and papers, and your asking price.
Transaction records: if you buy from us or sell to us, we also keep the details needed to complete the deal, such as delivery address, proof of identity and ownership, and payment details.

We do not use advertising cookies or tracking tools on this website. Our forms use hCaptcha to block spam, which checks that you are a person and may process your IP address and information about your browser. Its use is covered by the hCaptcha Privacy Policy.

How and why we use it

To reply to your enquiry or valuation request. Lawful basis: our legitimate interests in running our business, and taking steps at your request before entering a contract.
To buy or sell a watch with you, arrange delivery and keep proper trading records. Lawful basis: performing a contract with you.
To verify identity and ownership, and to prevent fraud and handling of stolen goods. Lawful basis: our legal obligations and our legitimate interests.
To keep accounting and tax records. Lawful basis: legal obligation.

We do not sell your information, and we do not send marketing emails unless you ask us to.

Who we share it with

We only share information with services that help us run the website and our business, and only as far as they need it:

Web3Forms, which delivers the contents of our website forms to our email inbox.
Vercel, which hosts this website.
hCaptcha, which protects our forms from spam.
Google Fonts, which supplies the typefaces used on this site. Your browser requests the fonts directly from Google, which may receive your IP address.
Couriers, insurers, payment providers, accountants and professional advisers, where needed to complete a transaction or meet our obligations.
The police or other authorities, where we are legally required to or where we suspect a crime.

Some of these providers are based outside the UK, including in the United States. Where that happens, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or the UK Extension to the EU–US Data Privacy Framework.

How long we keep it

Enquiries and valuation requests that don't lead to a transaction: up to 12 months.
Records of watches bought or sold, including identity and ownership checks: 6 years, to meet tax, accounting and anti-fraud requirements.

Your rights

You have the right to ask us to access, correct, erase or restrict the use of your information, to object to how we use it, and to receive a copy of it in a portable format. To use any of these rights, email us at the address above. We aim to reply within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to put things right first.

Security

This site is served over HTTPS, and form submissions are sent over an encrypted connection. No method of transmission over the internet is completely secure, so please do not send us payment card details or full identity documents by email unless we have asked you to.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.